Shipping Policy

Shipping Information

Thank you for shopping with RIYANA Chikankala. We strive to  provide you with a seamless shopping experience, and our shipping policy is designed to ensure that your orders are delivered promptly and efficiently.

Shipping location 

Domestic Shopping : We offer free shipping on prepaid orders throughout India.

International Shipping : Currently, we do not offer international shipping. We will provide an update when it becomes available.

Processing Time

Order Processing:  Orders are typically processed within 2-4 business days. Please note that processing times may vary during peak seasons or promotional periods.

Order Confirmation:  Once your order is processed, you will receive an email confirmation with tracking information

Shipping Time

Domestic Orders: Standard shipping within India usually takes 3 to 5 business days. Expedited shipping options are available at checkout.

Tracking Your Order

Tracking Information:  Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your shipment on our carrier’s website. 

Order Status: For any questions about your order status, please contact us.

Shipping Charges

Domestic Shipping: Shipping costs are calculated based on the weight of the package and the shipping destination. Free shipping is available on prepaid  orders.

Order Status:  For any questions about your order status, please contact us.

Delivery Partners: To ensure that your order arrives quickly and in excellent condition, we ship through reputable logistics companies.

Delivery Issues 

Delayed Deliveries: If your order does not arrive within the estimated delivery time, please contact us for assistance. We will help track your package and resolve any issues.

Lost or Damaged Packages: In the event of a lost or damaged package, please contact us immediately. We will work with the carrier to address the issue and arrange for a replacement or refund if necessary.

Address Changes

Updating Address: If you need to update your shipping address, please contact us as soon as possible. We can make changes to the address if the order has not yet been processed. Once an order is in transit, address changes may not be possible.

Customer Service: For any questions or concerns about shipping, please contact us at contactus@riyanachikankala.com or 9910583818 . We are here to assist you and ensure your satisfaction.